Privacy policy

Who is responsible

Casa Unic is operated by Frosthaven. Frosthaven is responsible for processing the personal data collected through this website. You can find the full identification details in the legal notice.

Do you have a question about your data? Email us at info@frosthaven.co.

Which data we collect

We only collect the data you give us yourself when you send a request or message:

• Your name
• Your email address
• Your phone number
• Your preferred travel dates and the content of your message

How we receive your data

The contact form on this website opens your own email program or WhatsApp. Your message therefore reaches us directly through that channel; the website itself does not store any form data on a server.

Once we receive your message, we keep it so we can handle your request.

What we use your data for

We use your data only to answer your question, draw up a no-obligation quote and handle any booking.

The basis for this is your own request and the steps needed to reach an agreement, and where applicable your consent.

How long we keep your data

We do not keep your data longer than needed to handle your request or booking. Data we are legally required to keep, such as invoices, we retain for the statutory period.

Who we share data with

We never sell your data. We only share it with parties needed to run this website, such as our hosting provider.

If you consent to external content, we load maps and video from Google. Google may then receive data. Read more about this in our cookie policy.

Transfer outside the EU

External content from Google may transfer data to servers outside the European Union, including the United States. This content is only loaded after you have given your consent for it.

Your rights

You have the right to access, correct or have your data deleted. You can also restrict the processing, object to it, request your data in a transferable format and withdraw any consent you have given.

To do so, send an email to info@frosthaven.co. If you disagree with how we handle your data, you can file a complaint with the Spanish supervisory authority (AEPD) or with the supervisory authority in your own country.

Cookies

This website uses functional storage and, after consent, external content. Read our cookie policy for the details.

Changes

We may amend this privacy policy. The date at the top of this page shows when it was last updated.